When circumstances change and your customers disappear, it’s time to refocus.
How To Retarget Your Customers
This course teaches you how to redefine: Who is your customer? What am I selling? and How to map my product to my customer.
The mapping process highlights the gaps between your Product and your Customer, this shows you “Why” your Customers have disappeared.
How Your Customers Want To Interact With You And How To Reach Them
This short course is all about how to determine how your Customers want to Interact with you and How to Reach them. Too many small businesses think of customer relationships in terms of the relationship they want with their customers. It almost never works. You need to think of What type of relationship does your Customer want to have with you. Once you have determined that then you start to think How do you Reach them. This short course explains how you can define the type of relationship your customers wants with you and how to determine which marketing channel is the best to reach them.
Frequently Asked Questions
You have 3 months from the purchase date to complete the course.
In terms of s16 of the Consumer Protection Act (CPA), if a consumer has bought goods as a result of direct marketing, then for a period of 5 days after receiving the goods, the consumer can: return the goods, cancel the entire contract without penalty and receive a full refund.